This doesn’t even take into account the learning curves behind each software, and the administrative hurdles needed to connect systems. Coaches and clients want to maximise the time they spend connecting, and administrators only have limited time to grow their business. The more time that you spend working in silos, the less time you can spend coaching and scaling up operations.

We believe there must be a better way of doing things, but to provide a solution we first had to understand your goals and challenges.

There are four primary stakeholders in every coaching business:

1. Your potential clients (leads)
2. Your current clients
3. Coaches
4. Management and administrators

Each of these stakeholders have their own barriers and challenges. Leads want a seamless on boarding process, current clients want to keep track of all their sessions, notes and payments. Coaches want to coach rather than doing admin. And managers and administrators want a professional experience for everyone involved and have the data to scale up their coaching service.

What would the ideal solution look like?

‍If we are to imagine a seamless process for all the stakeholders involved in your coaching business, what would that look like?

For leads:

- A way to easily find a coach that suits their needs
- Finding a slick and professional website
- An option to quickly book a free discovery session
- Once interested, a way to purchase your coaching services within a couple of clicks

Once they’re onboard, they would have:

- The option to start booking sessions ASAP
- An ability to send messages to their coach
- A link to find their sessions without scrolling through hundreds of emails
- Automatic reminders when they need to complete a task or session
- Their tasks, notes, resources, communications with you, and their payment history all under one roof!

In a similar vein, individual coaches would have:

- One customisable page where leads can find their skills, services and a welcome message
- The ability to set their own session times and to block out times for themselves -  whenever they want personal time with their family or have a dentist appointment
- Hassle-free payments and automated invoices
- Being able to book appointments, set tasks, and start sessions without the hassle of working between three different systems
- One place to see all their notes, resources, clients, payment histories, earnings and new leads!

And if you currently have multiple coaches and want to keep growing your business:

- Customisable webpages, ensuring your brand remains front and centre
- Fully automated CRM - each time a new lead is generated or a client signs up for a package, you don’t want to have to manually input tons of information in the system.
- Sophisticated data maintenance - one central place which stores data from your clients
- Coach-client matching - to be used when you want to ensure your clients get the right experience, or even if their regular coach goes on holiday
- Automated analytics - reports that show you exactly which parts of your business are running well and which need a little extra attention

This is where Delenta can help you

‍Delenta was founded in 2018 as a socially impactful adventure. We wanted to help coaches to coach, not do admin. We created an all-in-one coaching platform with a focus on customer experience, streamlining the coaching process, and scalability. Over time we have expanded our horizons.

More and more coaches are coming to Delenta and organising as a group, and larger coaching teams are expanding at a great pace. We created Delenta Teams to ensure that every stakeholder of a multi-coaching business gets exactly what they want out of it.
We have strived to create that seamless experience for everyone to tear down the barriers blocking your company’s continued growth.

How does Delenta Teams make your life easier?
‍
‍The Coach Dashboard and Coach Portal - Coaches have access to everything they want under one roof! The dashboard displays all the coach’s most important information, and throughout the portal they can create packages, share resources, send notes and tasks, invite clients and check client’s payment history.

A customisable landing page for coaches:
‍On one page, leads can see exactly what your coaching services are about, can sign up for a discovery session and even buy your coaching package!

Integrated Calendar - a sophisticated calendar, integrated with Google and Outlook, that appears on your landing page. Coaches choose what time they have available and then coaches and clients can start booking sessions where they have a free slot!

Admin Portal - Managers aren’t left out either! From one portal they can keep on top of coaches and clients, review their earnings, assign coaches to clients, create packages, manage the CRM, and analyse their company through automated reports