DELENTA COOKIE POLICY Last Updated: 18 October 2025
This Cookie Policy explains how Delenta Limited (“Delenta”, “we”, “us”, “our”) uses cookies and similar tracking technologies on our websites, web applications, and mobile apps (collectively, “Services”).
This policy should be read together with our Privacy Policy. If you have questions, contact: compliance@delenta.com or info@delenta.com
1. WHAT ARE COOKIES? Cookies are small text files placed on your device when you visit a website. Cookies help websites function, enhance user experience, and provide insights into how the website is used Similar tracking technologies may include: Web beacons Pixels JavaScript tags SDKs (in mobile apps) Local storage
For simplicity, we refer to all of these as “cookies”
2. HOW DELENTA USES COOKIES Delenta uses cookies to: a. Make our platform work(e.g., authentication, session management) b. Remember preferences(e.g., timezone, language, dashboard view) c. Analyse platform usageUnderstanding how users navigate Delenta helps us improve performance and experience d. Support communication and support tools(e.g., chat widgets, customer success tools) e. Provide marketing insightsOnly with consent where required.
We do not use cookies to sell personal information under applicable US state privacy laws
3. TYPES OF COOKIES WE USE A. Strictly Necessary Cookies These cookies are essential for the operation of the platform. They enable features such as: Secure login Account authentication Payment and subscription functionality Security and fraud prevention Session continuity
These cannot be disabled via our Cookie Banner, but you can block them in your browser (which may break the site).
Examples: Authentication tokens Session identifiers Security verification cookies
B. Functional Cookies Enable enhanced functionality and personalisation. They may be set by Delenta or by third-party providers whose services are integrated in our platform.
Examples: Saved login preferences Calendar integration settings Language and timezone preferences
C. Analytics & Performance Cookies These cookies collect information about how users interact with Delenta, allowing us to: Analyse page usage Improve performance and reliability Understand adoption of features We may use tools such as: Google Analytics Mixpanel (if applicable) Hotjar or similar UX analytics tools (if used)
These cookies run only where legally permitted and only with consent in GDPR regions.Users may opt out at any time via browser-level settings or through the Delenta cookie banner.
D. Advertising & Marketing Cookies Delenta may use limited marketing cookies to: Measure marketing campaign success Understand how visitors arrive at the Delenta site Provide relevant information to prospective customers
We do not run personalised ads inside the Delenta coaching platform. We do not sell or share personal data for targeted advertising.Advertising cookies are used only on our marketing website and only with opt-in consent where required.
E. Third-Party Cookies Some cookies are placed by services integrated into Delenta, such as:
Stripe and ChargeBee (payment processing) Zoom/Microsoft Teams (when integrations are used) Customer support tools like Intercom or Zendesk Calendaring tools (Google Calendar, Outlook, ical) MailerLite (for email automation)These third parties may place cookies to support their services. Their use is governed by their own privacy policies.
Other Third Parties Depending on your usage, additional third-party cookies may be placed by: Google Analytics Facebook Pixel / LinkedIn Insight Tag (if used) Scheduling or support tools (e.g., Intercom, Zendesk) Zapier
Each third party’s cookie usage is governed by their respective privacy policies
4. COOKIES IN DELENTA MOBILE APPS Mobile apps do not use traditional cookies but may use: SDKs Device identifiers Push notification tokens App performance analytics (e.g., Firebase)
These technologies serve similar purposes as cookies, such as performance optimisation, crash analytics, and authentication.You can manage app-level permissions in your device settings.
5. YOUR COOKIE CHOICES
A. Via Delenta’s Cookie Banner On your first visit, you may: Accept all cookies Reject non-essential cookies Customize cookie preferences
You can change preferences any time using the “Cookie Settings” link in the website footer.
B. Browser-Level Controls Most browsers allow you to: Block all cookies Delete existing cookies Accept only first-party cookies Instructions can be found in settings for Chrome, Firefox, Safari, Edge, etc. Blocking cookies may affect the functionality of the Delenta platform.
Delenta does not: Sell personal information Share data for cross-context behavioral advertising Use cookies to target ads inside the Delenta platform Use sensitive personal information for advertising
Limited marketing attribution cookies may operate on Delenta.com, but only with explicit consent in regulated regions
7. RETENTION OF COOKIE DATA Cookie lifespan varies depending on type: Session cookies: deleted when you close your browser Persistent cookies: stored for a fixed duration (typically 1–12 months)
You can view expiration dates through your browser’s cookie settings
8. UPDATES TO THIS COOKIE POLICY We may update this Cookie Policy from time to time to reflect: Regulatory changes Technology changes Platform enhancements
Updated versions include a revised “Last Updated” date. Significant changes may be communicated via banner notice or email.
9. CONTACT US
If you have questions about our use of cookies or personal data
Data Protection Officer Email: compliance@delenta.com Delenta Limited 85 Great Portland Street Westminster, W1W 7LT United Kingdom
