Are you prepared to end the year right? If you are a coach or a coaching business owner, you know how challenging it can be to manage your clients, communicate with them, track their progress, and deliver value. You may be using multiple platforms to handle different aspects of your coaching business, such as Zoom, email, WhatsApp, etc. This can result in chaos, inefficiency, and poor customer experience.
You may also be spending too much time on administrative tasks, such as sending emails, reminders, contracts, etc., rather than focusing on coaching and growing your business. You may be missing out on opportunities to attract more prospects, convert them into clients, and retain them for longer.
You may be wondering if there is a better way to streamline your coaching business and grow your revenue.
Well, there is. In this article, we will share with you how one of our successful customers,
Oliver Cornish from Apex Digital, used Delenta to help Video Property Hub, a coaching business for property investors, transform their coaching business from a chaotic mess into a streamlined success.
Learn more about Oliver Cornish
Ollie is a director at Apex Digital, a company that assists businesses in leveraging technology. He was hired by Video Property Hub, a coaching business that helps property investors grow their portfolio and achieve financial freedom. They offer a subscription-based coaching program that includes weekly calls, online courses, and access to a community of like-minded investors.
However, their coaching program was plagued by administrative and customer experience issues. They were using multiple platforms to communicate, manage, and coach their clients, which resulted in chaos and inefficiency.
Some of the problems they faced were:
• Communication was disorganized, involving Zoom meetings, emails, and even WhatsApp.
• Automation was nonexistent, leading to clients receiving irrelevant emails.
• Managing payments, tasks, and goals was chaotic.
• The customer experience was scattered, with information spread across multiple platforms.
Ollie decided to try out Delenta, a platform that he had come across Delenta in a previous job, where he worked with a coach who used Delenta to manage their coaching business. He was impressed by the features and benefits that Delenta offered.
Ollie took charge of setting up Delenta for Video Property Hub, aligning it with their needs and preferences. He also conducted training sessions and provided recorded tutorials for the coaches, Debbie and Jeff, who were initially resistant to change but soon adapted to the new system. Oli said that Delenta's intuitive interface made the technical setup straightforward, and their support was excellent.
The results were remarkable. Video Property Hub was able to automate tasks, manage multiple coaches,and provide insightful analytics. They also started monthly webinars to provide valuable content and generate leads for Delenta. They were able to save time,
focus on coaching, and increase their revenue. Some of the outcomes they achieved were:
• Increased client retention: By providing a consistent and seamless customer experience,
they were able to keep their clients engaged and satisfied.
• Increased client acquisition: By creating and sharing 30-minute calls on their website and social media,they were able to attract more prospects and convert them into clients.
• Increased revenue: By offering different packages and taking payments through Delenta,
they were able to increase their cash flow and profitability.
• Increased efficiency: By automating tasks such as sending emails,reminders,contracts,
etc., they were able to reduce their workload and focus on coaching.
Ollie also shared his plans for future growth with Delenta. He said that Video Property Hub sees Delenta as a foundation for scaling their coaching business with the potential to handle 10-15 coaches. He also said that Apex Digital aims to recommend Delenta to other coaching clients, helping them streamline their operations and elevate their coaching businesses.
Delenta has helped Video Property Hub transform their coaching business from a chaotic mess into a streamlined success. By using Delenta's features and benefits, they have been able to improve their customer experience, automate their workflows, manage their coaches, and grow their revenue.
If you are a coach or a coaching business owner who wants to streamline your operations and grow your revenue, you can try out Delenta for yourself or your coaching business. Delenta is easy to set up, use, and integrate with your existing systems. Delenta also offers a free trial, so you have nothing to lose and everything to gain.
If you want to learn more about Delenta and how it can help you grow your coaching business, Join us today for a free consultation and discover how Delenta can fill the gaps in your business. We'll work closely with you to address your needs, goals, and challenges.
